Frequently Asked Questions

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This is the list of Frequently Asked Questions about Seruku Toolbar^TM. While Seruku Toolbar^TM is a simple, intuitive, and easy to use extension to Internet Explorer, not everything about it is obvious. This page contains the most frequently asked questions about Seruku Toolbar^TM, along with links to their answers. We hope you find it helpful; if you have questions that aren't answered here, please don't hesitate to contact us.

General Information

What's a toolbar?
Why do I need Seruku Toolbar^TM?
Can't I just use a search engine like Google or Yahoo?
Aren't there free toolbars that do the same thing?
What web browsers does Seruku Toolbar^TM work with?
What operating systems does Seruku Toolbar^TM work with?

Purchasing Seruku Toolbar^TM

How do I purchase Seruku Toolbar^TM?
How much does Seruku Toolbar^TM cost?
What do I get for my money?
What happens when I purchase Seruku Toolbar^TM ?
Is my credit card information safe?
Can I get a discount for purchasing multiple licenses? Alternatively, can I purchase a site license for Seruku Toolbar^TM?
Can I OEM Seruku Toolbar^TM?

Installing Seruku Toolbar^TM

Can I download and install a trial version of Seruku Toolbar^TM?
I have an installer for Seruku Toolbar^TM that I downloaded from another site. How do I install Seruku Toolbar^TM?
Is the trial version of Seruku Toolbar^TM crippled in any way?
How long will the free trial version of Seruku Toolbar^TM work?
I've installed Seruku Toolbar^TM on my Browser, but it still isn't appearing?
When I try to show or hide Seruku Toolbar^TM using Internet Explorer's toolbar menu, a different toolbar shows or hides. How can I fix this?
My personal firewall software keeps asking me whether I want "seruku.exe" to act as a server. What should I do?
I just bought a license key. What do I do with it?

Privacy And Adware

Is Seruku Toolbar^TM revealing my personal information to anyone?
Do you bundle other products with Seruku Toolbar^TM?
Does Seruku Toolbar^TM cause pop-up adsvertisements to be displayed on my computer?
Are you watching what I do or selling advertising based on the pages I view?
Do you have a privacy policy?

Everyday Usage

Can I limit a search to a particular web site?
Someone told me Seruku Toolbar^TM indexes my web-based e-mail. Is that true?
What if I already deleted the e-mail?
Can I 'turn off' recording of web pages?
Does Seruku Toolbar^TM work with every site on the web?
I sometimes use the 'Internet Options' dialog in Internet Explorer to clear my browser's cache. Will that cause problems for Seruku Toolbar^TM?
Isn't Seruku Toolbar^TM going to use a lot of space on my hard drive?
How are the search results ordered?

Common Problems

The toolbar doesn't have all its buttons. How can I fix this?

Contacting Us

Can I sign up for updates and to find out when Seruku releases new products?
How do I report a bug?
How do I suggest a feature?
Can I suggest a product?
How do I ask a question that's not in the FAQ?